We worked in partnership with a company specialized in robotic to imagine and design a robot for the the large retailers industry. Our main mission was to define services and user experience.

I. THE SERVICE

Scalable and adapted.

The primary role of the robot is to physically help you carry yours bags while following you. Its secondary role is to inform you of different status like smart shopping list manager, ongoing spendings... Additional services allows you to be guided by the robot to optimize your itineraries and fond products. This service evolves according to your shopping habits.

service
data
learning & suggest
itinary & personnalization
manage & control
smartlist & money manager
autonomous
carrier
distance

II. USER EXPERIENCE

A discreet and powerful companion.

The service is entirely manageable from your smartphone. It goes from activation to spendings management. Activation, alerts and highlights give rhythm to your relationship with the robot without disturbing your shopping experience.

III. BENEFITS

A win/win relationship.

The approach is dual. The benefits are as much for the user as they are for retail company. The final user will appreciate a free, complete and flowing service. The company will collect precise data on the flows of its shop allowing it to analyse and optimize the shopping experience.

Shops side
  • Live push
  • Communication
  • Data
  • Fidelity management
Customers side
  • Carrier
  • Itinary
  • Money manager
  • Smart list

IV. TEAM

Nicolas & Michel

Michel and the robot company started defining the user experience. Then, he managed the team in charge of the UX and the design of the robot itself. Nicolas took care of the technological approach of the subject and of the study for the application control.

Michel Bianco-Levrin

Founder & CEO

Serial entrepreneur and Creative Director for 12 years. His digital communication agency, Diplomatic Cover joined Publicis Group in 2012. 2015 creation of Exoskills to change the world!

Nicolas Haupt

Chief Software Engineer — Associate

UTC educated engineer, he worked for both startups and digital agencies. His motto: «Innovate everyday!»

Next project
Renault HMI

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